Privacy Policy

Introduction

Welcome to Arush FinSecure. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Please read this Privacy Policy carefully. If you disagree with our policies and practices, your choice is not to use our services. By accessing or using our services, you agree to this Privacy Policy. This policy may change from time to time. We will notify you of material changes as required by law.

Last Updated: May 21, 2025

Information We Collect

To provide you with the best financial advisory services, we collect several types of information from and about users of our website and services, including:

1. Personal Information

Personal information includes identifiable information such as:

• Name, postal address, email address, telephone number
• Date of birth and national identification numbers
• Financial information (income, assets, financial goals)
• Family details (marital status, dependents)
• Employment information
• Insurance policy details

2. Non-Personal Information

We may collect non-personal information about users whenever they interact with our site, including:

• Browser type and version
• Device type and operating system
• Pages visited on our website
• Time spent on pages
• Geographic location (city and state level)
• Referring website addresses

How We Collect Information

We collect information from you through:

• Direct interactions when you provide information by filling in forms, submitting enquiries, or corresponding with us
• When you register for our services
• When you request marketing to be sent to you
• When you participate in surveys or feedback forms
• Through cookies and similar tracking technologies
• When you provide information during consultations
• From third parties such as insurance companies, investment platforms, or credit bureaus (with your consent)

How We Use Your Information

We use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our services
• Process and complete transactions, and send related information including confirmations and invoices
• Develop personalized financial advice and insurance recommendations
• Send administrative information such as changes to our terms, conditions, and policies
• Send marketing communications and promotional offers when permitted by law
• Respond to your comments, questions, and requests
• Analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations and regulatory requirements
• Protect the rights, property, and safety of our clients, our company, and others

Legal Basis for Processing Personal Information

We process your personal information on the following legal grounds:

• Contractual necessity: Processing necessary for the performance of a contract with you
• Legal obligation: Processing necessary for compliance with our legal obligations
• Legitimate interests: Processing necessary for our legitimate interests, such as fraud prevention and marketing our services
• Consent: Where you have given consent for specific processing activities

Disclosure of Your Information

We may disclose aggregated, non-personal information about our users without restriction. We may disclose personal information:

• To insurance companies and financial institutions to facilitate your financial products
• To our subsidiaries and affiliates
• To contractors, service providers, and other third parties we use to support our business
• To comply with any court order, law, or legal process, including responding to government or regulatory requests
• To enforce our agreements, including for billing and collection purposes
• If we believe disclosure is necessary to protect the rights, property, or safety of Arush FinSecure, our clients, or others

We do not sell, trade, or rent users' personal identification information to others.

Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. These measures include:

• Internal reviews of our data collection, storage, and processing practices
• Physical security measures to guard against unauthorized access to systems
• Encryption of sensitive information
• Restricted access to personal information to employees and contractors on a need-to-know basis
• Regular security assessments and audits

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements.

In determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and applicable legal requirements.

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

Your Data Protection Rights

Depending on your location, you may have various rights regarding your personal information, including:

• Access: The right to request copies of your personal information
• Rectification: The right to request that we correct inaccurate information about you
• Erasure: The right to request that we delete your personal information in certain circumstances
• Restriction: The right to request that we restrict the processing of your information in certain circumstances
• Data portability: The right to receive the personal information you provided to us in a structured, commonly used format
• Objection: The right to object to our processing of your personal information
• Withdrawal of consent: The right to withdraw consent where we rely on consent to process your personal information

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are stored on your device.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly
• Functionality cookies: Remember choices you make and provide enhanced features
• Analytics cookies: Collect information about how you use our website
• Marketing cookies: Track your browsing habits to deliver advertising relevant to your interests

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

If you believe we might have any information from or about a child under 18, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By phone: +91 93215 91174
• By email: mail@info.com
• By mail: 1010 Avenue, Seawoods, Nerul, Navi Mumbai, Maharashtra